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Testimonials

Home Services

The original fully licensed contractor in Winston-Salem, N.C. to install, maintain and service your home’s heating and cooling, electrical and plumbing systems, Gwyn is your one-stop shop for getting the job done right the first time.

Located in the Triad, we’re just a quick phone call or ‘click’ away. Whether it’s saving the day with 24/7 emergency service, giving you “peace of mind” with a proactive Home Service Agreements, or installing a new system, we’ve got you covered.

While many customers initially may use Gwyn for only one trade, they quickly take advantage of our complete range of services once they experience “total customer satisfaction” with our prompt, dependable and friendly service.

From plumbing leaks to rewiring to air conditioning issues, Gwyn has specialized in professional service with a personal touch for more than 30 years. . . giving you peace of mind every time.

“I wanted to take a moment to acknowledge the excellent work of Gwyn’s Service Manager. He not only is dedicated to providing fine service, he makes every effort to explain to customers and make them comfortable with Gwyn’s Service work.”

– Homeowner in Buena Vista, Winston Salem

Most homeowners take their heating/cooling, electrical and plumbing systems for granted . . . “out-of-sight and out-of-mind”. That is until they fail or give problems; then, what do you do? Our factory-trained comfort technicians are ready to answer your emergency 24 hours per day, 7 days per week. Your home’s maintenance records are recorded in our computerized service management system which efficiently schedules and dispatches each service call via database to iPad.  Remember, our Home Service Plan or HSP (heating and cooling), Plumbing Preventative Maintenance (PPM), and Electrical Preventative Maintenance (EPM) customers receive “priority scheduling”, receive guaranteed same day service, save money on all repairs, and never pay overtime for after-hours or weekend calls.

Our comfort techs’ chief concern is for your family’s safety and peace of mind; therefore, we thoroughly examine your systems for any issues or concerns about fire, carbon monoxide or water leakage. Our service professionals will take the time to note any abnormalities and bring them to your attention. They will then discuss with you any recommendations they have for needed remedies and repairs.

Uncertain repair costs are never an issue at Gwyn since we offer up-front flat rate pricing on all repairs. Our comfort techs charge a nominal diagnostic charge which includes travel to your home and diagnosis of your problem – whether it takes ten minutes or two hours. We’ll then give you a guaranteed price for the repair prior to proceeding with the work. Most of our repairs are warranted for one year on parts and 30 days for labor.

Installations

Whether you are building your dream house or upgrading the heating/cooling, electrical or plumbing system in your existing house, Gwyn will help you to make the best choice. Our expert staff of comfort consultants will come out to your home at no charge, evaluate your needs and develop recommendations for your consideration. But, the job doesn’t stop there . . . Our drug-free, factory-trained installers will professionally install your system in an efficient and timely manner.

Our installation departments are the finest in the Piedmont Triad. They are trained in their specific trade and specialize in making your installation trouble-free by “doing it right the first time”. They are courteous and friendly, use drop cloths and/or shoe covers to protect your floors and leave your home cleaner than when they arrived.

We are fully licensed in all three trades – heating/cooling, electrical and plumbing. Our installers work with city/county inspectors to insure that you receive a quality, safe and code compliant installation – Satisfaction Guaranteed!

“The two gentlemen that installed my heat pump were exceptionally fine young men. Both introduced themselves before starting my job, were polite, answered all my questions, took pride in their work, and left my home clean. I highly recommend them for their professionalism.”

– Homeowner in Lewisville

Service Plans

Home Service Plan (HSP-Heating/Cooling)  Your home’s heating/cooling system needs regular maintenance just like your car. Can you imagine driving over 20,000 without an oil change? In order to be sure your system is operating safely and efficiently, we recommend our semi-annual precision tune-up.

We offer a cost-efficient Home Service Plan (HSP) which includes this pre-scheduled preventive maintenance as well as other value-added benefits. HSP customers also receive 10% discount on all repair services (including electrical and plumbing), guaranteed same-day service, no overtime charges for emergency or after-hours calls and priority scheduling.

Plumbing Preventative Maintenance (PPM) Once a year your home should be checked for proper care of its plumbing system.  From your bathroom, kitchen, laundry room, and water heater to miscellaneous components in your home, let Gwyn give you peace of mind that your home is well-protected from the elements and provide for you and your family the comfort you deserve.   PPM customers also receive 10% discount on all repair services, guaranteed same-day service, no overtime charges for emergency or after-hours calls and priority scheduling.

Electrical Preventative Maintenance (EPM) Once a year, Gwyn can provide a visit to your home to ensure your family and home’s safety of the electrical system and its configured wiring.  From your home’s grounding, meter, breaker panel, circuits, insulation, and other components, our technicians will check your home for any possible hazards.  EPM customers also receive 10% discount on all repair services, guaranteed same-day service, no overtime charges for emergency or after-hours calls and priority scheduling.

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